Top 5 Healthcare Chatbot Uses Cases & Examples 2023
Chatbot breakthrough in the 2020s? An ethical reflection on the trend of automated consultations in health care PMC The primary role of healthcare chatbots is to streamline communication between patients and healthcare providers. They serve as round-the-clock digital assistants, capable of handling a wide array of tasks – from answering common health queries and scheduling appointments to reminding patients about medication and providing tailored health advice. This constant availability not only enhances patient engagement but also significantly reduces the workload on healthcare professionals. By automating responses to repetitive questions and routine administrative tasks, healthcare chatbots free up valuable time for healthcare staff, allowing them to focus more on critical care and patient interaction. One of the consequences can be the shift from operator to supervisor, that is, expert work becomes…